Privacy Policy | TailTag

Introduction

At TailTag, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

By using TailTag, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

Information We Collect

Account Information

When you create an account with TailTag, we collect:

Username
Email address
Password (stored in encrypted form)

Profile Information

Information you choose to add to your profile, which may include:

Display name
Profile picture and banner images
Bio and personal description
Links to your social media accounts and other websites
Usernames on other platforms
Any other images or content you choose to upload to TailTag

Usage Data

We collect anonymized data about how you interact with TailTag via PostHog, including:

Pages visited and features you use
Time spent on the site and actions taken
Technical information such as browser type, device type, and operating system
Error reports to help us identify and fix issues
General usage patterns to help improve our service

How We Use Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account access. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics Cookies

We use PostHog to collect anonymous usage data that helps us understand how you interact with TailTag. This information is used to analyze and improve our services and user experience. These cookies collect information about how visitors use our website, which pages they visit, and which links they click on.

Functional Cookies

These cookies enable us to provide enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.

How We Use Your Information

We use your information to:

Create and maintain your account
Display your profile and content to other users based on your settings
Provide, maintain, and improve our services
Send you updates about your account and service announcements
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Protect the security and integrity of our service

Data Sharing and Third Parties

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With your consent
With service providers who process data on our behalf
To comply with legal obligations
To protect rights, privacy, safety, or property of TailTag or others

Third-Party Services

TailTag uses the following third-party services:

PostHog: For anonymized analytics and usage tracking
Cloud hosting services: To store data and host our application
Email service providers: To send account-related emails

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of all personal data we hold about you
Correction: Request updates or corrections to your personal information
Deletion: Request the removal of your personal data from our systems
Restriction: Request limitations on how we process your data
Objection: Object to the processing of your personal data
Portability: Receive your data in a structured, machine-readable format

How to Exercise Your Rights

To exercise any of these rights or to ask questions about your personal data, please email us at hey@tailtaglink with the subject line "Data Privacy Request." We will respond to all legitimate requests within 30 days.

Data Retention

We retain your personal information for as long as necessary to provide you with our services and as required by applicable laws. If you delete your account, we will delete or anonymize your personal data, unless we need to retain certain information for legitimate business or legal purposes.

Children's Privacy

TailTag is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at hey@tailtaglink.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

hey@tailtaglink